We hope you love Purrble! If for any reason you do not, you may return Purrble for a refund within 30 days of receiving your order. We will refund your original payment method when we receive the Purrble and process your return.
Conditions and exclusions:
- Returned Purrbles must have no visible signs of wear or use.
- Returned Purrbles must have tags still on and be returned in the original packaging.
- Refunds are applied to the original payment method and are for the purchase price of the Purrble(s) plus applicable sales tax only.
To initiate a return or exchange, please email us at firstname.lastname@example.org with the name on the order and your order number, and we will get back to you with next steps!
If you return a Purrble that is not in unused condition or without the original box, we will unfortunately be unable to refund your order, and we will mail Purrble back to you.